. Privacy . Policy

Privacy Policy

At IT Visa Connect, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you engage with our services related to European visa processing. By using our website, mobile app, or speaking with our representatives, you agree to the practices described here.

1. Information We Collect

To process your visa application accurately and efficiently, we collect the following types of information:

Personal Identification Details
Full name, date of birth, nationality, passport number, national ID, photos, and scanned documents.

Payment Information
Credit/debit card details, invoice history, and payment confirmations.

Visa-Specific Data
Employment details, travel history, invitation letters, hotel bookings, travel itineraries, and insurance documentation.

Location & Device Data
IP address, GPS data (if using mobile), device type, browser, and operating system.

Usage Data
Interactions with our website or app, customer support inquiries, form submissions, and feedback.

2. How We Use Your Information

We use your data solely to provide and enhance visa services for European countries, including:

Processing Visa Applications
Submitting your information to consulates, embassies, and visa centers.

Communication
Sending application updates, appointment reminders, document checklists, and travel alerts.

Verification
Checking the authenticity of submitted documents through verified partners.

Fraud Prevention
Detecting and preventing misuse of services, identity theft, or forged documentation.

Improving Services
Enhancing our platform, tracking application success rates, and analyzing trends.

3. Sharing of Information

We may share your information with:

  • European Embassies/Consulates – for official visa application processing.
  • Authorized Visa Processing Agents & Service Providers – such as courier partners, translators, and notaries.
  • Legal or Government Authorities – when required for compliance or legal investigation.

All partners are bound by strict confidentiality agreements and data protection standards.

4. Data Security

We implement industry-standard security measures to protect your information:

  • SSL/TLS encryption
  • Continuous monitoring for unauthorized access
  • Role-based access control for internal staff
  • Secure data storage and regular backups

5. Data Retention

We retain visa application data for the duration necessary to:

  • Complete visa procedures
  • Comply with legal record-keeping obligations
  • Provide support and status tracking

Once the retention period expires, your data is either deleted or anonymized securely.

6. Your Rights

You can request to:

  • View your stored information
  • Correct inaccurate or outdated data
  • Delete your data after service completion
  • Withdraw consent for non-essential communications

7. Cookies & Tracking

Our site uses:

  • Cookies for session management and user preferences
  • Analytics to optimize performance
  • Pixels for remarketing via social media or ads

You can modify your cookie preferences in your browser settings at any time.

8. Children’s Privacy

We do not provide services to individuals under 18 years of age. If we discover such data has been submitted, it will be permanently deleted.

9. Changes to This Policy

We may occasionally update this Privacy Policy to reflect new regulations or service changes. We’ll notify users of any major revisions and update the “Last Updated” date accordingly.

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